Toll by Plate Maryland enables drivers in possession of a vehicle within Maryland to easily pay for tolls with no hassle. The system used by Toll by Plate Maryland eliminates the need for a transponder. While driving through Maryland’s toll points, your vehicle’s license plate will be captured by advanced cameras.
Toll by Plate system will automatically send an invoice to the provided address of the vehicle’s owner. This system is beneficial for travelers, rental car drivers, and other drivers who do not want to set up an E-ZPass account. The system makes tolling stress-free and flexible for those traveling through Maryland’s toll roads as there is no cash, pre-registration, or E-ZPass account required.
Toll by Plate Maryland: How to Pay?
Paying tolls in Maryland is straightforward and flexible. Here are the different methods to Pay Toll by Plate Maryland:
- Online Payment
Head over to the official Maryland Toll Payment portal:- Sign in or create an account.
- Input your invoice number and license plate details.
- Finalize your payment using a credit card or bank transfer.
- Phone Payment
Call Maryland’s toll payment customer service at 1-888-321-6824 to make a payment over the phone. Representatives are ready to assist during business hours. - Mail Payment
Mail a check or money order to the address listed on your invoice:- Payment Address:
Maryland Transportation Authority (MDTA)
P.O. Box 17600
Baltimore, MD 21297-7600
- Payment Address:
- In-Person Payment
You can visit any MDTA service center to make payments directly. Accepted payment methods include cash, credit cards, and checks.
By utilizing these convenient payment methods, you can easily manage your Pay Toll by Plate Maryland payments and ensure a smooth travel experience.
Also, explore Toll by Plate Massachusetts for a similar hassle-free toll payment experience.
Toll by Plate Maryland: Customer Service Locations
For assistance with Toll by Plate Maryland, you can visit the following customer service locations:
Baltimore Customer Service Center:
- Address: 2417 E Monument St, Baltimore, MD 21205, United States
- Phone: +1 410-522-2250
- Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
- Services Provided: Assistance with payments, account setup, and toll dispute resolution.
Mailing Addresses:
- Payment Address:
MDTA Toll Processing Center
P.O. Box 17600
Baltimore, MD 21297-7600 - Correspondence Address:
MDTA Customer Service
P.O. Box 17270
Baltimore, MD 21297-0365
For smooth travel, use these resources to manage your Toll by Plate Maryland account efficiently.
Mobile App for Toll by Plate Maryland
Maryland offers a dedicated mobile app to simplify toll management. The app provides several For advanced mobile toll management, Maryland offers a unique app. The app has many useful features including:
- Invoice Tracking: Check previous detailed invoices and payment transactions.
- Toll Payment: Make toll payments on the go.
- Notifications: Receive invoices, notification of due payments and reminders.
- Account Management: Add vehicles, change users, or change payment types.
For hassle-free toll management, download the “MDTA Toll App” on iOS or Android mobile devices.
Customer Support
To facilitate drivers using Toll by Plate Maryland, Maryland provides reliable customer support services.
Contact Support:
- Phone: For prompt assistance, please call 1-888-321-6824.
- Email: Fill and submit inquiries in MDTA customer service portal.
- Social Media Twitter and Facebook MDTA is DMV’s official account. Follow for news and MDTA answers.
Customer service can provide help with:
- Challenging claims
- Addressing difficulties with payment
- Changing the account settings
- Altering details like registration of a vehicle
For any concerns related to Toll by Plate Maryland, the support staff is on hand and ready to assist you in an effective manner.
Refund Policy
Maryland’s Toll by Plate system has a straightforward refund policy designed to protect drivers.
Key Points:
- Eligibility: Refunds can be requested for overpayments, incorrect charges, or duplicate transactions.
- How to Request: Contact customer support with your invoice number and payment details to start the refund process.
- Processing Time: Refunds are usually processed within 10–15 business days.
Make sure to file refund requests within 60 days of the original payment date.
Troubleshooting Common Problems
Although Pay Toll by Plate Maryland aims to be user-friendly, problems can happen from time to time. Here are some common ones and how to solve them:
- Invoices Not Available
- Solution: To view any unpaid invoices, go to the MDTA portal and log in using your license plate.
- Wrong Amounts On Carried Over Tolls
- Solution: To make the necessary adjustments, reach out to customer care and provide your invoice details for the changes.
- Late Payments
- Solution: Settle any outstanding invoices as quickly as possible so you don’t incur any further charges. If you have already incurred late charges, you can appeal them by calling customer service.
- Account Errors
- Solution: Log in to the account online or use the MDTA mobile application to edit your account, so the problem does not happen again.
Maintaining your Toll by Plate Maryland account shouldn’t be a hassle when you consider using these troubleshooting steps, you can keep your Toll by Plate Maryland account in good standing.
FAQs
HerFind responses to the most popular inquiries relating to Toll by Plate Maryland here:
1. What will happen if I ignore paying my Toll by Plate Maryland ticket?
Failure to pay invoices leads to incurring additional late charges, penalties, and hold restrictions to your vehicle’s registration.
2. Can I move from Toll by Plate Maryland to E-ZPass?
Absolutely yes, if you would like to switch over to E-ZPass, you can do so by filling an online registration and picking a transponder from MDTA service center.
3. Is the system applicable to state drivers outside Maryland?
Yes, it accepts license plates registered in other states.
4. What’s the best way to shield myself from incurring late fees?
Be proactive in paying invoices before they are outbound and keep your personal information with the company current.
5. What do I do if I accidentally overpay my toll invoice?
Request the customer service representative for a refund if you happen to overpay.
Should you have any other concerns, MDTA customer support is there to help.
Conclusion
Toll by Plate Maryland innovatively allows drivers to pay tolls without the need for a transponder. Knowing the various payment methods, customer service options, and helpful hints provided by the MTDA, guarantees that driving through the state’s toll roads will be hassle-free.
Whether you travel often or are just visiting Maryland, the app and options for easy-to-pay tolls greatly simplify the process. If you have any problems, the Toll by Plate Maryland customer service centers are available to help you. Now, you can feel at ease traveling on Maryland’s toll roads because you know that Pay Toll by Plate Maryland makes it easy.
