Toll by Plate Delaware is a quick and simple solution designed for those who do not possess transponders. Vehicles availing of Delaware Toll Services will have their number plates captured, and an invoice will be issued to the address of the vehicle later. This method works perfectly for sightseers, people passing through, and out of state drivers who do not possess transponder and E-ZPass.
When using bridges and highways in Delaware, the toll by plate system Pay Toll by Plate Delaware is simple and effective. Now, paying and managing tolls in Delaware can be done in so many more ways thanks to excellent customer service.
Toll by Plate Delaware: Available Payment Options
Delaware offers several convenient ways to Pay Toll by Plate Delaware, making it easier than ever to manage toll payments:
- Online Payment
- Visit the official Delaware Toll website to pay online.
- Log in or create an account.
- Enter your license plate details and pay via credit card or bank transfer.
- Phone Payment
- Call 1-888-397-4636 to make payments over the phone during business hours.
- Mail Payment
- Send a check or money order to the provided payment address. Be sure to include your invoice number to avoid delays.
- In-Person Payment
- Visit any of the Delaware E-ZPass service centers to make direct payments.
Choose the method that best suits your needs to ensure timely and hassle-free toll payments.
Also, explore Toll by Plate Illinois for a similar hassle-free toll payment experience.
Toll by Plate Delaware: Customer Service Locations
For any questions or assistance regarding the Toll by Plate Delaware system, the following customer service locations are available to help:
Wilmington E-ZPass Walk-In Center
- Address: 1200 Whittaker Rd, Newark, DE 19702, United States
- Phone: 1-888-288-6865
- Hours: Monday – Wednesday, Friday: 9:00 AM – 5:00 PM, Thursday: 10:00 AM – 6:00 PM
- Services Offered: Help with toll violations, account modifications, payments, and E-ZPass inquiries.
Mailing Addresses:
- Payment Address:
Delaware Toll Processing Center
P.O. Box 82532,
Philadelphia, PA 19151 - Correspondence Address:
Delaware E-ZPass Customer Service
5 The Green, Dover, DE 19901
These resources ensure a smooth toll payment experience, providing support for any inquiries or issues you may have. Need to Pay Toll by Plate Delaware? Assistance is readily available.
Mobile App for Toll by Plate Delaware
The state of Delaware offers a mobile app, which helps in the collection of toll fees more conveniently. The Toll by Plate Delaware application can be download on both iPhones and Android phones, allowing users to manage their tolls easily.
App Features:
- Invoice Tracking: For an easier life, a user can view multiple invoices in one place, along with payment history.
- Toll Payment: Travel tolls can be paid anytime, anywhere directly from a user’s smartphone.
- Notifications: Users can receive reminders on when payments are due or any new developments on the user’s account.
- Account Management: Users are able to change their account details, vehicles, and payment details all in one place.
No matter your location, the Toll by Plate Delaware application helps you control your toll payments and makes managing tolls very easy.
Customer Support
Delaware offers quality support to its clients in order to help resolve issues concerning Toll by Plate Delaware. If you’re having problems with your account or toll questions, the support team stands ready to help.
Contact Information:
- Phone: 1-888-397-4636
- Email: Via E-ZPass customer service portal.
- Social Media: Delaware E-ZPass is also on Twitter and Facebook.
Help with customer support also includes the following:
- Invoice disputes
- Payment processing
- General inquiries regarding the toll system
Need to Pay Toll by Plate Delaware? Reach out through the available channels for prompt assistance with your toll-related concerns.
Refund Policy
Toll by Plate Delaware guarantees that its refund policy is straight forward for motorists wishing to get back any tolls that were paid in excess or to correct billing mistakes.
- Eligibility: Refunds are permitted where payments made are in excess, or where toll charges were wrongly levied.
- Request Procedure: For a refund request, reach out to support and provide your invoice number, along with the issue details.
- Processing Time: Trust that refunds will be realized within a maximum of 10–15 business days.
- Refund Request Deadline: Refund requests should be made within 60 days of the date payment was made.
Make sure to submit your request on time to avoid having your submitted request carry over for a much longer period.
Troubleshooting Common Issues
Here are some troubleshooting suggestions for common drivers’ problems with Toll by Plate Delaware:
- Invoices Not Received:
- Solution: To review any potential missing charges, kindly log into the delaware toll portal using your license plate number.
- Miscalculation of Charges:
- Solution: If there appears to be an error of overcharges on your toll ticket, reach out for support assistance.
- Outstanding Tolls:
- Solution: Make sure you pay unpaid tolls before they apply additional fees for overdue payments. If the additional fees have already been imposed, reach to support for requesting an exception.
- Account Errors:
- Solution: Check your account information to make sure everything is correct by logging in to your account on the website or on the app where you can edit details of the vehicle linked to the account and the payment method.
Addressing these issues promptly can help you avoid additional fees and ensure smooth toll payments.
FAQs About Toll by Plate Delaware
Here are some questions that are frequently asked in regards to Toll by Plate Delaware.
1. What happens i0f I fail to pay the Toll by Plate invoice?
Not paying can lead to undue consequences such as penalties or even restrictions with your vehicle registration alongside additional fees for being late.
2. Can I use E-ZPass instead of Toll by Plate Delaware?
Transitioning to E-ZPass is possible whenever one wishes. Obtaining a transponder is possible through registration on the internet or visiting any service center.
3. Is it possible for non-residents to use Toll by Plate Delaware?
Absolutely, as long as out-of-state vehicles have a valid license plate, they can access Toll by Plate Delaware services.
4. How can I avoid paying extra because of late fees?
In order to receive notices without delays, always ensure your details and address are correctly captured in the system and pay invoices on time for the best results.
5. What do I do if I think that I’ve paid too much?
Reach out to customer support to help go through any overpayment requests for their refund.
If you have additional questions, don’t hesitate to contact customer support for assistance.
Conclusion
Toll by Plate Delaware has changed the game by allowing quick and easy payment for tolls without the use of a transponder. With phenomenal customer service and diverse payment options for tolls in Delaware, everything gets so much easier. Taking care of your account is also simple with the online portal and mobile app, so never worry about missing a payment ever again.
Whether you pass through Delaware on a regular basis or are just paying a visit, Pay Toll by Plate Delaware is the ideal answer for all your tolling problems. Customer support can assist you if there are any complications, and you can complete your journey stress free.
